FAQ

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Common questions about Vannah Technologies, LiveStack, and how we work.

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What is Vannah Technologies?

Vannah Technologies is a software company building practical, easy-to-use tools that make complicated work simple. Our flagship product is LiveStack, a livestock and farm-management app, with the LiveStack Marketplace on the way next.

What is LiveStack?

LiveStack is a mobile app that helps farmers track animal health, weight, feed, and expenses. It's offline-first, so it works with or without an internet connection, and records sync automatically once a connection is available. See our Products page for more.

Is LiveStack free for farmers?

Yes. LiveStack is free for every farmer, with no subscription. The platform is sustained by NGOs, cooperatives, microfinance institutions, and input suppliers who use LiveStack's reporting tools to reach and support the farmers they work with. The LiveStack AI assistant runs on credits.

Do you charge cooperatives, NGOs, or institutional partners?

LiveStack is currently provided free of charge to all users, including institutional partners. If we introduce paid plans or features in the future, we'll give advance notice of pricing and billing terms before anything changes. See our Terms of Service for details.

Does LiveStack work without internet access?

Yes. LiveStack is built offline-first. Every record is captured on the farmer's phone the moment it happens and stored locally. When a connection becomes available, it syncs automatically. Farmers in areas with weak or no signal are never blocked from logging their day.

Which languages does LiveStack AI understand?

LiveStack AI understands English, Twi, and Ga, so farmers can ask questions in the language they already think in.

What is LiveStack AI?

LiveStack AI (previously called FarmBot) is the assistant built into LiveStack. It answers farm questions in plain language and offers guidance on the spot. Its suggestions are informational only and are not a substitute for professional veterinary, financial, or legal advice.

How is my data handled?

We take data privacy seriously and only collect what's needed to run the platform. We never sell personal data. Full details, including your rights and how to exercise them, are in our Privacy Policy.

Who is LiveStack built for?

LiveStack is built for individual smallholder farmers as well as the cooperatives, NGOs, microfinance institutions, and input suppliers who support networks of farmers and need aggregated reporting across them.

How do I get started?

Head to livestackapp.com to download LiveStack. If you're a cooperative, NGO, or institutional partner looking to bring LiveStack to your community, get in touch and we'll help you get set up.

How can I share feedback about LiveStack or Vannah Technologies?

We'd love to hear from you, good or bad. Use our Feedback page or contact us directly.

How do I contact support?

Email us at support@vannahtech.com, call +233 54 708 8669, or use the form on our Contact page.